Shaw-cum-Donnington Parish Council

Emergency Numbers

Crime
For emergencies (Police/Fire/Ambulance), call 999 or 112. For non-emergencies, you should call 101. For details of Neighbourhood Watch Schemes, click here.

Contact Emergency 999 by Text
It is now possible for people who cannot make voice calls to contact the 999 emergency services by text. You must register first to enable you to do this, though.

For details on how to register, and more information about the service, click here (pdf 130 kb).

Electricity Power Cut
For help & advice in case of a power cut, call 105 or 0800 3163 105 (free from landline/mobile).

Environment
Environment incident hotline (24 hours): 0800 80 70 60

Flooding
Environment Agency Floodline (24 hours): 0345 988 1188 Thames Water Helpline (leaks/burst pipes; 24 hours): 0800 714 614
Thames Water Helpline (sewage; 24 hours): 0800 316 9800 For more advice and information on Flood Defence, please click here.

Gas Leaks
If you smell gas, call 0800 111 999.

Medical
In case of life threatening emergencies requiring immediate attention, call an ambulance on 999.
For non-emergency medical help and advice, call 111.

Nearest doctors’ surgery: Strawberry Hill Medical Centre, Old Bath Road, Newbury RG14 1JU
Tel (01635) 917 917
08:00 – 18:30 (M – F)

West Berkshire Community Hospital, London Road, Benham Hill, Thatcham RG18 3AS
Tel (01635) 273300
Minor injuries: 08:00 – 22:00, 7 days a week
NHS out-of-hours GP service (Tel. 111; only available when referred through NHS 111):
06:30 – 23:59 (M – F); 08:00 – 23:59 (Sa + Su)
Car parking costs £1. The hospital is served by bus routes 1A, 1C, 1D, 101, 102, 1 Jet Black.
Click here for all the services provided by the hospital.

The nearest full 24-hour Accident and Emergency services are provided at:

Royal Berkshire Hospital, Craven Road, Reading RG1 5AN
Tel (0118) 322 7020
(23 miles/37 minutes via M4 from Shaw-cum-Donnington)

and

Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke RG24 9NA
Tel (01256) 473202 or 314700
(17 miles/33 minutes from Shaw-cum-Donnington)

Salvation Army, Northcroft Lane, Newbury RG14 1BU
Tel. (01635) 552796

Samaritans, 58 West Street, Newbury RG14 1BD
Tel. (01635) 42452 (local branch – opening times: M-F 08:00 – 14:00, 18:00 – 21:00; Sa 10:00 – 14:00; Su 17:00 – 21:00)
or 116 123 (national emergency line, free to call, 24 hours a day)

RSPCA
RSPCA 24-hour animal cruelty line: 0300 1234 999

Vet
Donnington Grove Veterinary Surgery, Oxford Road, Newbury RG14 2JB.
Tel (01635) 47170 (24 hours)
or (01635) 39039 (equine 24 hours)