West Berkshire Council have taken the decision to assist parents and carers during this time by offering the option to apply for a refund on fares paid for school transport for terms 5 and 6. This is in response to the current directive from the Government to close schools and only open for certain year groups during the Coronavirus (Covid-19) pandemic.

A refund will be given to those who have bought a farepayer seat on home to school transport. Separate applications for each term will be accepted, if your child is returning for all or part of term 6, please indicate when your child started to use school transport.

Cllr Richard Somner, Executive Member for Transport and Countryside at West Berkshire Council, said: “We know this pandemic has caused a lot of uncertainty for all but this announcement to provide a refund for school transport will provide some financial relief to parents and carers across West Berkshire.

“I’d encourage all parents and carers to complete the paperwork carefully as soon as possible in order to receive their refund.”

Cllr Dominic Boeck, Executive Member for Children, Young People and Education, said: “With the Government restrictions in place and only slightly easing, school transport has not been used for the last few months so it’s only fair we offer the refund to help families across the district.

“We will continue to follow the Government advice and we want to assure parents and carers that the safety of children who use our transport in the future will be dealt with to the highest standards.”

To qualify for this refund parents and carers will need to complete the dedicated refund form available online. The information needs to be completed correctly as the payment will be made by bank transfer.

The refunds will be processed and either a full refund made or a partial refund if there is an outstanding invoice on the account for the farepayer. The closing date for refunds will be 17 July 2020.

Please return the completed form to transport@westberks.gov.uk.

Unfortunately, we are unable to backdate refunds for the two weeks from 23 March 2020 to 3 April 2020 if you have not claimed for this as the closing date was 30 April 2020.

We would also like to take this opportunity to remind all parents to re-apply for the farepayer scheme for the academic year of 2020 – 2021 as these applications close on 19 June 2020.

The refund form can be found on our website here:  https://info.westberks.gov.uk/article/36932



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